Refund policy
Thank you for shopping with us. Please review our exchange policy below:
- Exchanges Only: We offer exchanges only; we do not accept returns or issue refunds.
- Eligibility: To be eligible for an exchange, items must be:
- Unworn and in their original condition, including tags and packaging.
- Requested within [number] days of receipt.
- Process:
- Contact our customer service team at ogxapparels@gmail.com to initiate an exchange.
- Provide your order number and details of the item you wish to exchange.
- Shipping Costs: You are responsible for the shipping costs associated with returning the item to us. We will cover the shipping costs for sending the new item.
- Final Sale Items: Items marked as final sale are not eligible for exchange.
- Condition: Items that do not meet our exchange criteria will be returned to you.
If you have any questions or need further assistance, please contact us atogxapparels@gmail.com.
Thank you for understanding and for choosing
OGX Apparels